Spiceworks is by no means a new tool in the market, it has been around for a while now & is becoming increasingly popular.

For those who do not know, Spiceworks, is a Free (Ad Supported) Network Monitoring & Management tool designed for the Small to Medium Business environment and integrates such features as Agentless Monitoring of Networked Devices (including Switches, Routers, Firewalls, Servers, Computers & Printers amongst other things,) as well as IT Inventory, Hardware & Software Asset Management, Integrated HelpDesk Application, Configurable Alerting with SMTP (Email) Notification & Automatic Ticket Logging.

The tool is not only used today by internal IT Departments, but also by Service Providers who would like to "UP" their Service Levels to their customers through proactive monitoring & management of their systems.

With the advent of Version 3, it is now also possible to add Service Provider Details into Spiceworks, enabling the IT department to keep track of those often "difficult to find" details & settings for their various Services.

Additionally, with Spiceworks MyWay, companies can now pay $220 per year for the priviledge of "Rebranding" Spiceworks to suite their Corporate Image & remove those Ads, although they usually dont get in the way.

Hats off to the developers at Spiceworks, they have delivered a very good solution which is simple to deploy & understand, requires minimal administration & configuration and pretty "Cost Effective"