Exchange 2003 OWA & Windows Vista - users cannot compose / reply / forward messages

Now I know many of us have experienced, lived with & ignered the feature encountered when browsing OWA2k3 from IE6 or IE7 and having to click on the content box to "active & use the activex" control, this has never been a huge issue since it always worked. Hoever, now with more & more Windows Vista clients in the market, we face a new chalenge - MS have kindly removed support for the legacy OWA ActiveX control used when compsing new messages in OWA2k3.

This causes a problem since now, your director whose all proud of his new, smart, cutting edge Windows Vista laptop decides to travel & guess what, when he tries to access OWA from abroad he can view all his messages / calendar / tasks etc but just let him try create a new message or reply to a message & all he gets is a big greyed out square with a small red X in the top left corner. He can't enter any data into the email body.

This is disasterous for you, well potentially so anyway. The good news is you can be pro-active, you can click on the following link, download the patch, install it & reboot your exchange front end.

http://support.microsoft.com/kb/911829

The good news is not only will your Vista enabled users now be able to use OWA again but those users still on XP / 2000 with IE6/7 will now no longer have to "click to enable / use this activex control"

Neat huh? well, not really - just a handy tip...

 

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